Resource Library

Cloud computing enables development teams to get applications into production faster. IT Service Management (ITSM) leaders must adopt new strategies and change existing processes or risk becoming a barrier to success. Cloud computing requires DevOps-the blending of development and operations with the goal of accelerating time-to-market and reducing time-to-value. The good news is that ITIL® is uniquely positioned to accelerate DevOps, but it requires changes to existing ITSM processes.

Global Knowledge instructor Doug Notini discusses the benefits of our FIREWALL 2.0 - Deploying Cisco ASA Firewall Solutions course.

Course director Jim Thomas explains how our custom labs, which utilize external hosts, ISR routers, and DMZ, provide a real-world environment for students.