Resource Library

In this video, Practice Leader Craig Brown discusses how Microsoft Lync can function in enterprise environments to streamline communication and increase productivity.

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss the difference between ITIL Capability courses and ITIL Lifecycle courses.

Co-authors Michael Scarborough and Ryan Ballmer discuss some key differences in the new Global Knowledge ITIL courseware.

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss why ITIL is important to businesses.

In this video, you will learn how to a use a new feature of SQL Server 2008 called Transparent Data Encryption for enhanced security.

In this video, you will learn about the High Availability options in SQL Server 2008: Server Clustering, Database Mirroring, Log Shipping and Peer-to-Peer Replication.