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The value of IT certifications has grown considerably over the last decade. Examine the evolution of certification trends, see the top-paying certifications and learn how decision-makers are struggling to hire certified employees.

For organizations with the willingness to get in shape and regain their corporate vitality, combining and aligning best practice frameworks is a sure way to achieve that goal. Admittedly, it takes work. Combining ITIL® 4 and project management should be high on your list.

Do you remember that teacher that made the most difficult concepts easy to understand? The one who amazed you with their complete understanding of the subject matter. We remember those teachers too and the concepts they imparted on us. We know that a good teacher can have a lifelong impact on their students. That’s why we employ only the best and brightest instructors at Global Knowledge.

How do you measure the experience and knowledge of an IT professional? One way is through certifications. Earning any certification is a notable achievement, though not all certifications carry the same perceived worth.

Technology trends such as these show no signs of abating, and IT administrators need to be prepared. Having a well-rounded and versatile team of IT practitioners is becoming increasingly necessary. In the following article, we examine five key skills that every IT department should have covered, regardless of the size of the company.

Quality, as we know it today, is an accumulation of several concepts that together create a comprehensive approach to quality. The views of quality, as described in A Guide to the Project Management Body of Knowledge (PMBOK® Guide) and tested on the PMP® exam, focus primarily on the work of three major contributors: W. Edwards Deming, Joseph M. Juran and Philip B. Crosby.

Each year as the data from the Global Knowledge IT Skills and Salary Survey is put through the analysis process, certain trends become clearer. One of those is the prevalence of IT professionals who pursue certifications across multiple categories.

If you want to stay relevant as an IT professional, you have two choices: evolve your current skills or make a big change.

Whether you are just getting started in business analysis or want to gain a better understanding of certain aspects of business analysis, we have compiled a list of frequently used terms to help you get started.

Modern quality management and project management are complementary. They both emphasize customer satisfaction and the underlying belief that quality leads to customer satisfaction. The main objective in quality management is making sure that the project meets the needs it was originally created to meet—nothing more, nothing less. In other words, to ensure quality, you must meet the needs of the stakeholder.