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Cisco Unified Collaboration Solutions Infrastructure Overview

White Paper | Sep. 25, 2015

The Cisco Unified Collaboration solutions offer anytime, anywhere access for organizations who need instant access to clients, vendors and remote employees. Cisco products enable authorized external users to connect to corporate resources, create different user groups and manage large scale deployments. Learn how Cisco Unified Collaboration infrastructure products can help you provide everything from call control which provides signaling and dial plan support to the expressway series providing firewall traversal for external access.

Cisco Collaboration Endpoints

White Paper | Sep. 17, 2015

Your clients, vendors and workforce don't always operate in the same building, state or country. Cisco Collaboration Endpoint products make communicating with your counterparts across town or on the other side of the world easy. This white paper provides you with product specifications and capabilities for Cisco's phone, desktop, and large screen immersive videoconferencing options.

10 Ways Cloud is Changing the World

White Paper | Aug. 14, 2015

The cloud revolution is truly a revolution - the way we work, learn and even play is very different now than it was just 10 or 15 years and will probably be a lot more different in 10 or 15 years. With this in mind, let's look at 10 ways the cloud will (and to a large degree already has) changed the world.

Types of Cloud Deployments

White Paper | June 23, 2015

Cloud computing is a big force in IT today, and it isn't going away. In fact, cloud adoption is going up geometrically, both for end users (think apps on your phone or tablet) as well as for organizations of all sizes. In fact, many smaller organizations may not have any on-premises infrastructure at all, other than networking infrastructure to get connected to the cloud. With this transformation in IT, it behooves all of us in the industry to understand it and adapt or risk being out of a job, like punch card operators.

Collaboration Systems Release 10.6 Features Overview

White Paper | June 19, 2015

Cisco Collaboration Systems Release (CSR) 10.6, along with CUCM 10.5(2), enhances the user and administrator experiences and interactions. In many cases, a change to one product may necessitate changes to other products. For example, where the deployment options for video conference control changed to place all control behind the Telepresence Conductor, Cisco Prime Collaboration management tools had to be updated to reflect this new deployment approach. As new endpoints are added, CUCM and Prime Collaboration both needed to be updated to reflect the new endpoints.

Cisco Collaboration Certifications Overview

White Paper | June 09, 2015

On February 17, 2015, Cisco announced changes to the existing voice and video certifications and detailed the new collaboration certification portfolio. This white paper provides an overview of the changes to Cisco certifications with respect to voice and video, outlining dates, and deadlines that may affect your certification process.

Top Four Considerations When Choosing Your SoftLayer Data Center Location

White Paper | May 07, 2015

A range of factors can influence the data center you choose. You should consider all of the factors listed in this white paper before deciding where to place your servers.

A Practical View of NIST's Cloud Definition

White Paper | July 14, 2014

The National Institute of Standards and Technology (NIST) created a cloud definition that has been well-accepted across the IT industry. NIST was mandated to assist government agencies to adopt cloud computing for their IT operations. As part of their mandate, NIST created multiple working groups to define cloud computing, its architecture, and requirements. In this paper we explore the center core of NIST's cloud definition.

Cisco Training for Unified Communications

Video | July 11, 2013

Meet Global Knowledge course director and lab topology architect Joey DeWiele, a specialist in Unified Communications. Joey will walk you through the benefits of our exclusive Cisco UC lab architecture - a more scalable and stable approach to the all-important labs featured in unified communications courses. Our labs feature upgraded hardware and software including Custom Lenovo T61 PCs, 7965 IP Phones, 3560 Switches and Call Manager 7. With our flexible UC architecture, students are able to view and experience the full lab architecture regardless of which Cisco UC course they are taking or the skill set they are seeking. The lab architecture features a realistic network with redundant environments that are made rich with multiple machines, pre-deployed tools with shortcuts, online documentation that is particular to individual pods, and multiple OS support for all virtual machines (Windows, Linux, VMware).

Overview of ACUCW1 and ACUCW2 Cisco Training

Video | March 14, 2013

A video covering our Cisco Unified Communications courses - ACUCW1 & ACUCW2 - by Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications.