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What You Need to Know Before Implementing Infrastructure as a Service (IaaS)

White Paper | Oct. 05, 2015

The advantage—and disadvantage—of IaaS cloud computing is complete control. The user is responsible for sizing, installing, and maintaining operating systems and applications, backing up the systems, etc. This enables the user to configure everything in an optimal way for the workloads that need to be accomplished, but it requires time and effort to determine how it should be set up, secured, etc. With the goal of providing a good place for you to start your IaaS implementation and highlighting some areas that you should plan for and design for, Global Knowledge instructor John Hales provides a review of IaaS, as well as insight into what you need to know before implementing IaaS. He also shares a laundry list of things to consider when implementing IaaS, including questions to ask yourself, your company and your potential cloud provider.

What is a Service Portfolio?

Article | Nov. 14, 2012

ITIL describes a service portfolio as a collection of the overall set of services managed by a service provider. A service portfolio describes a service provider’s boundaries and promises across all of the customers and market spaces it serves. I like to think of a service portfolio as describing the past, present, and future collection of services offered by a service provider. The figure below shows a high-level view of a service portfolio.

What’s an RFC and what can they do for me?

Article | Sep. 16, 2009

No matter what book or manual you use to study for the CCNA examination, you will see various protocols and processes referencing an RFC. And, although frequently referenced, the RFCs are seldom actually included in the documentation. So, the logical question becomes...

Women in Tech Leadership Profile: Skills, Job Roles and Certifications

Article | March 06, 2020

For women in IT, advancing your career can be a challenge in itself. In the Global Knowledge 2019 IT Skills and Salary Report, only eight percent of senior- and executive-level IT professionals are women. We have pulled data from our research that sheds light on the job roles, skills, challenges, certifications and experience of women in tech who have progressed to the highest levels of an organization.