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Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains the difference between our Cisco Unified Communications courses - ACUCW1 & ACUCW2.
Business processes are complicated, and mapping them is not a trivial task. Modelling standards give us the tools to model complex processes, but they do not tell us the best way to approach a model or effectively use the tool. In this hour-long webinar, Global Knowledge instructor Rod Fage will guide you through the best way to develop a model, from determining the goal and scope of the process and measuring its effectiveness, to modelling the process in a hierarchical top-down approach, enabling business analyst to continuously validate the model.
Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains the difference between Cisco's Call Manager Express & Call Manager.
Meet Global Knowledge course director and lab topology architect Joey DeWiele, a specialist in Unified Communications. Joey will walk you through the benefits of our exclusive Cisco UC lab architecture - a more scalable and stable approach to the all-important labs featured in unified communications courses. Our labs feature upgraded hardware and software including Custom Lenovo T61 PCs, 7965 IP Phones, 3560 Switches and Call Manager 7. With our flexible UC architecture, students are able to view and experience the full lab architecture regardless of which Cisco UC course they are taking or the skill set they are seeking. The lab architecture features a realistic network with redundant environments that are made rich with multiple machines, pre-deployed tools with shortcuts, online documentation that is particular to individual pods, and multiple OS support for all virtual machines (Windows, Linux, VMware).
Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains QoS.
Cisco Unified Computing Solution (UCS) is a very popular and powerful solution. Cisco continues to provide updated UCS management options for the full range of data center installations.
HR and IT managers, if you're losing top talent and having trouble attracting quality candidates, the no. 1 reason is that they don't see a future with you. If you're not leveraging professional development, here are a couple tips to start.
In this informative webinar, you will learn about the popular and overlooked ways organizations and professionals can purchase training to become more resilient.
We asked for your top IT horror stories, and you delivered. Read the most unexpected and cringe-worthy IT nightmares from fellow IT professionals.
A video covering our Cisco Unified Communications courses - ACUCW1 & ACUCW2 - by Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications.
Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains presence.
Devices must send dual-tone-multi-frequency (DTMF) when a phone call is routed to an automated system. Automated attendant (AA), voicemail (VM), or interactive voice response (IVR) systems are some examples of the types of automated systems that can pick up phone calls.
John Barnes, Global Knowledge's Cisco Course Developer, discusses enhancements to our UCS Troubleshooting Boot Camp and suggestions for students in preparation for this course.
Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, discusses Cisco Unity, Unity Connection & Unity Express.