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Shortly after being awarded an ITIL® Foundation certification, a recipient’s natural inclination is to ask: “Now what? How do I take the best practices I’ve learned and apply them to my organization?”
For women in IT, advancing your career can be a challenge in itself. In the Global Knowledge 2019 IT Skills and Salary Report, only eight percent of senior- and executive-level IT professionals are women. We have pulled data from our research that sheds light on the job roles, skills, challenges, certifications and experience of women in tech who have progressed to the highest levels of an organization.
For organizations with the willingness to get in shape and regain their corporate vitality, combining and aligning best practice frameworks is a sure way to achieve that goal. Admittedly, it takes work. Combining ITIL® 4 and project management should be high on your list.
Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss why ITIL is important to businesses.
Examine the evolution from physical servers to VMs to containers and the driving factors behind this change. Also review the available container management solutions on AWS, Google Cloud Platform and Microsoft Azure.
This webinar covers the evolution from physical servers to VMs to containers and the driving factors behind this change. We explain why containers are useful in an enterprise environment and why they are so popular with developers and administrators. In addition, we list the available container solutions on AWS (Elastic Container Services – ECS, Elastic Kubernetes Services – EKS, and Fargate), GCP (Google Kubernetes Engine – GKE), and Azure (Azure Container Instances – ACI and Azure Kubernetes Service – AKS). View the slide deck>
I’d like to share some best practices for training BI administrators and architects in your organization. Because they will ultimately lead a major BI upgrade, administrators need training before a major project begins, not a few days or weeks before a go-live like other stakeholders. While there are many facets to upgrading your SAP BI system, I’m focusing on the need for BI architects and administrators to understand the BI4 platform’s new tools, new architecture and new monitoring capabilities.
ITIL is generally not prescriptive. In reality, the CSI Register at any given organization might look significantly different than the example given in the CSI book. The fields given in this example are important.
Organizations that plan for and conduct supplier management according to defined processes and boundaries are more likely to receive predictable, high-quality goods and services from their suppliers in a timely manner.
Learn about Cloud Computing with AWS and the benefits AWS provides to hundreds of thousands of customers globally.