31 Results Found
Find out which OSI layer is concerned with reliable end-to-end delivery of data - and more. Get answers to your OSI reference model and network layer questions here.
Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains QoS.
Diane Teare, Global Knowledge's Cisco Course Director, discusses the advantages to taking our CCNA Boot Camp.
Co-authors Michael Scarborough and Ryan Ballmer discuss some key differences in the new Global Knowledge ITIL courseware.
Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss why ITIL is important to businesses.
Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss the difference between ITIL Capability courses and ITIL Lifecycle courses.
Global Knowledge instructor Kevin Schweers reviews the basic differences between the two paths to achieving CCNA certification.
Unified asset and service management software provides a common control center for managing business processes for both digital and physical assets. SmartCloud Control Desk is an Information Technology Infrastructure Library (ITIL®)-compliant software that is accessible through mobile devices and integrates with social media and development tools. Discover how to choose the delivery model you need such as on-premise, software as a service (SaaS), or VM image and seamlessly change it to suit your business needs.
In the spring of 2013, Cisco announced major updates to their Cisco Certified Network Associate (CCNA) curricula, including a new version of the CCNA Routing and Switching exam (200-120 CCNA). This paper provides a review of the CCNA Routing and Switching exam's critical concepts, as an aid to students preparing to pass the latest version of the CCNA Routing and Switching exam.
Cloud computing enables development teams to get applications into production faster. IT Service Management (ITSM) leaders must adopt new strategies and change existing processes or risk becoming a barrier to success. Cloud computing requires DevOps-the blending of development and operations with the goal of accelerating time-to-market and reducing time-to-value. The good news is that ITIL® is uniquely positioned to accelerate DevOps, but it requires changes to existing ITSM processes.