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Cloud Computing: What It Is and What It Can Do for You

White Paper | March 10, 2010

The definition of cloud computing depends largely on whether you are a consumer or producer. The public cloud is geared more for the individual consumer or small company, while the private cloud is geared more for a medium-to-large company. In addition, the private cloud is branching out to incorporate the ability to have some data and applications serviced from the public cloud. This white paper examines the different types of cloud computing and shows what cloud computing can offer you.

10 Security Concerns for Cloud Computing

Webinar – Recorded | May 17, 2010

The flexibility, reduced cost, and mobility of cloud computing have made the concept a hot topic. Before implementing this method of computing, however, it is important to consider the security of the "cloud." During this webinar, we will help you understand some of the risks and benefits of cloud computing so you can decide if it is the right solution for you.

ACUCW1 or ACUCW2 - Which Course is Right for You?

Video | July 21, 2011

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains the difference between our Cisco Unified Communications courses - ACUCW1 & ACUCW2.

Defining QOS (Quality of Service)

Video | March 15, 2012

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains QoS.

12 Steps to Bring Your Own Device (BYOD) Success

White Paper | April 16, 2012

IT departments have multiple opportunities and challenges as a result of the Bring Your Own Device (BYOD) invasion. The most common opportunity is to reinforce enterprise network security from both the inside and the outside. Supporting BYOD also offers more monitoring and tracking of activities that provide a more detailed view of network traffic flow. Alternatively, it will be a challenge for some IT departments to give up control over which devices may access their enterprise network. Another challenge will be to have the users doing configurations for network access, which adds human error to a crucial part of the process. The opportunities and challenges BYOD represents are real. Enterprises must make their network infrastructure BYOD ready to meet the onslaught.

Cisco Call Manager vs. Call Manager Express

Video | July 05, 2012

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains the difference between Cisco's Call Manager Express & Call Manager.

Importance of Lessons Learned in Project Management

Article | July 27, 2012

Lessons learned is a theory, or conclusion, based on evidence at a given time and describes what went wrong (as well as what went right) throughout the lifecycle of a project. Although it’s completed during the project closeout process, it should occur during the entire project lifecycle to ensure all information is captured and documented. Consequences of not having a project review of lessons learned are the increased likelihood of repeating actions that might have caused:

Learning How To Learn Hadoop

White Paper | Jan. 11, 2013

Learning how to program and develop for the Hadoop platform can lead to lucrative new career opportunities in Big Data. But like the problems it solves, the Hadoop framework can be quite complex and challenging. Join Global Knowledge instructor and Technology Consultant Rich Morrow as he leads you through some of the hurdles and pitfalls students encounter on the Hadoop learning path. Building a strong foundation, leveraging online resources, and focusing on the basics with professional training can help neophytes across the Hadoop finish line.

Engaging Suppliers in Change Management

Article | March 06, 2013

Once an organization has categorized suppliers, one of the benefits that is quickly realized is an understanding of how supplier changes affect the buying organization and vice-versa. Changes are the modification, addition, or removal of something from the environment. The scope and scale of each change can be different. Change management covers everything from regular, low-risk, operational modifications all the way to significant organizational strategic shifts.

Overview of ACUCW1 and ACUCW2 Cisco Training

Video | March 14, 2013

A video covering our Cisco Unified Communications courses - ACUCW1 & ACUCW2 - by Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications.