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Top Tech Trends and Predictions for 2020

Article | Dec. 06, 2019

Global Knowledge subject matter experts predict the top trends for 2020 in IT training, Microsoft, Cisco, AWS, cybersecurity and more.

15 Top-Paying IT Certifications for 2019

Article | July 08, 2019

Based on survey responses from the Global Knowledge 2019 IT Skills and Salary Report, this year’s highest-paying certifications reveal a strong emphasis on particular topics, such as cloud computing, cybersecurity, networking and project management. In fact, cloud and project management dominate the top five spots.

IBM Cloud TechTalks (Part 2 of 4): Up, Up & Away: Storage in the Cloud

Webinar – Recorded | July 23, 2015

The four-part Cloud TechTalks series shares practical insights and best practices for using the cloud. With exponential growth and unparalleled demand, there are few areas with greater opportunity than storage in the cloud. Join us for this complimentary, hour-long webinar to hear Susan Schreitmueller, IBM distinguished engineer and senior cloud advisor, share IBM's cloud storage solutions. Along with exploring trends and directions around IBM's roadmap for storage in the cloud, Schreitmueller will review Cloud Managed Services and SoftLayer options, as well as software-defined storage and IBM's suite of products.

The Intersection of DevOps and ITIL®

White Paper | July 07, 2015

Change is the order of the day, and if anything, the pace of business and technology change is accelerating. The business and customers are looking to IT service providers to be more responsive, delivering more frequent service changes with higher quality-resulting in services that deliver more value to the business. In order to continue to be relevant and of high value, ITIL must continue to benefit from other complementary best-practices for IT. DevOps, an approach that encourages improved communication, collaboration, and teamwork across development and operations, can have a positive influence in improving ITIL processes across the service life-cycle.

DevOps: The Future of ITSM and ITIL

Webinar – Recorded | June 19, 2014

Cloud computing enables development teams to get applications into production faster. IT Service Management (ITSM) leaders must adopt new strategies and change existing processes or risk becoming a barrier to success. Cloud computing requires DevOps-the blending of development and operations with the goal of accelerating time-to-market and reducing time-to-value. The good news is that ITIL® is uniquely positioned to accelerate DevOps, but it requires changes to existing ITSM processes.