Resource Library

Mark Morgan is a Global Knowledge Senior Instructor. He has worked in the IT industry for over 20 years and has taught Microsoft courses for Global Knowledge since 2000. In this video clip, Mark discusses the top differentiators in Global Knowledge's Windows 7 and Server 2008 Boot Camps.

Learn about the Amazon Web Services platform, products, and services. Gain on-demand access to compute, storage, and database services without upfront costs.

Learn about Cloud Computing with AWS and the benefits AWS provides to hundreds of thousands of customers globally.

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss how to become an ITIL expert.

More challenging Microsoft certification exams require the demanding Microsoft boot camps at Global Knowledge. Rebuilt from the ground up to provide students all the study tools needed to master the Microsoft skills needed to certify and succeed.

Simulate the ITIL v3 Service Management Lifecycle with an interactive gaming experience.

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss the difference between ITIL Capability courses and ITIL Lifecycle courses.

Co-authors Michael Scarborough and Ryan Ballmer discuss some key differences in the new Global Knowledge ITIL courseware.

Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss why ITIL is important to businesses.