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We asked for your top IT horror stories, and you delivered. Read the most unexpected and cringe-worthy IT nightmares from fellow IT professionals.
This article addresses non-technical skills you need to do to be a success in IT.
General character attributes every IT pro should have and on the things that every IT pro should know or do.
Having a breadth and depth of skills -- especially on new and emerging technologies -- can only weigh in your favor.
Devices must send dual-tone-multi-frequency (DTMF) when a phone call is routed to an automated system. Automated attendant (AA), voicemail (VM), or interactive voice response (IVR) systems are some examples of the types of automated systems that can pick up phone calls.