Resource Library

Virtualization is a constantly evolving process, with new platforms introducing tools every day that are designed to make the process of moving to the cloud simpler.

Most of us have heard of "oversharing" in the social sense (i.e. giving out too many details of your personal life), but how about "under sharing" in the Windows Server realm? What does that even mean? Well, I sort of just made that up, but it does actually make some sense when you think about it in terms of creating a Windows Share that doesn’t provide enough permissions.

From analyzing your data and allowing to ask natural language questions to working with and building huge data models, this version of Excel has a lot to offer. These are some of the best features that Excel has to offer. Some haven’t finished their evolution yet either.

Getting the best possible performance from a SQL server can become more complicated as you add more operations to your database.

Look back at the some of the highest paying IT certifications of 2020.

System Administrators, or SysAdmins, are the “installation specialists,” “configuration specialists” and “fixers” in IT. If you’ve ever seen Pulp Fiction, SysAdmins are like Winston Wolfe — their job is to solve problems.

Here are 18 certification options, in no particular order, that are worth your effort based on site searches, feedback from subject matter experts and data in the Global Knowledge 2019 IT Skills and Salary Report.

What’s the difference between incidents and problems? This article explains the differences between these ITIL® concepts, how they are related, and why it matters.

Prepping for a Microsoft certification exam? Global Knowledge's own Tracy Wallace has you covered with these six tips for passing any Microsoft exam.

Project Scope Management sets the foundation for the creation, development and successful delivery of a project. Learn about the project management process here.