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ITIL 4: The Changes, What’s New and How it Impacts You

Webinar – Recorded | Feb. 14, 2019

ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.

Bridge Your Knowledge from ITIL v3 to ITIL 4

Article | Feb. 01, 2019

ITIL® 4 Foundation Bridge is a new Global Knowledge course that addresses the specific needs of professionals who have already achieved the ITIL v3 Foundation certification and wish to upgrade to ITIL 4. 

Develop Your Skills with Unlimited Access to Red Hat Online Learning

Webinar – Recorded | Jan. 31, 2019

The Red Hat® Learning Subscription delivers 12-months of unlimited access to all Red Hat Online Training courses. The Standard RHLS subscription is a higher tier with access to 5 certification exams and up to 2 retakes.

Tech the Halls: 12 Must-Have Tech Toys for 2018

Article | Nov. 12, 2018

We asked our resident Global Knowledge techies for their favorite gadgets of 2018. You’ll notice that our list covers a wide swath of tech toys, from video cameras, to wearable speakers, to a banana phone (You never knew you wanted one until now). Here’s our list of the 12 must-have tech toys this year.

How Training Can Enhance Your Cloud Adoption

Article | Oct. 10, 2018

Cloud adoption continues to soar. In fact, worldwide Infrastructure-as-a-Service (IaaS) public cloud services grew by 29.5 percent in 2017, according to Gartner. If it’s not in a company’s current plans to utilize cloud technology, it most certainly will be (or should be) in the next couple of years.

A Complete Guide: How to Become Certified in CompTIA Cloud+ CVO-002

White Paper | Aug. 21, 2018

This Certification Prep Guide provides an overview of the current CompTIA Cloud+ certification and offers helpful tips that you can use when preparing for your CompTIA Cloud+ certification exam.

Software Problems and How Docker Addresses Them

White Paper | Jan. 12, 2016

Learn how Docker makes it easy to update, test and debug software with this white paper and gain foundational knowledge about Dockerfile, Docker images and containers.

10 Ways Cloud is Changing the World

White Paper | Aug. 14, 2015

The cloud revolution is truly a revolution - the way we work, learn and even play is very different now than it was just 10 or 15 years and will probably be a lot more different in 10 or 15 years. With this in mind, let's look at 10 ways the cloud will (and to a large degree already has) changed the world.

Types of Cloud Deployments

White Paper | June 23, 2015

Cloud computing is a big force in IT today, and it isn't going away. In fact, cloud adoption is going up geometrically, both for end users (think apps on your phone or tablet) as well as for organizations of all sizes. In fact, many smaller organizations may not have any on-premises infrastructure at all, other than networking infrastructure to get connected to the cloud. With this transformation in IT, it behooves all of us in the industry to understand it and adapt or risk being out of a job, like punch card operators.

Top Four Considerations When Choosing Your SoftLayer Data Center Location

White Paper | May 07, 2015

A range of factors can influence the data center you choose. You should consider all of the factors listed in this white paper before deciding where to place your servers.