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ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.
The Red Hat® Learning Subscription delivers 12-months of unlimited access to all Red Hat Online Training courses. The Standard RHLS subscription is a higher tier with access to 5 certification exams and up to 2 retakes.
This certification and exam guide discusses the various ITIL® certifications and what they might mean to you, your organization, and your career, as well as provide important test-taking tips for the ITIL certification exams. ITIL certifications help individuals validate their ability to demonstrate skills from a foundational to a mastery level of IT service management. ITIL certification can often be a key differentiator in the marketplace as well.
As the technology industry has advanced, the professional certification industry has grown alongside it. The Global Knowledge 2016 IT Skills and Salary Report revealed that Cisco, Microsoft, IT service management, ITIL and security certifications are the most lucrative to obtain.
The Cisco Unified Collaboration solutions offer anytime, anywhere access for organizations who need instant access to clients, vendors and remote employees. Cisco products enable authorized external users to connect to corporate resources, create different user groups and manage large scale deployments. Learn how Cisco Unified Collaboration infrastructure products can help you provide everything from call control which provides signaling and dial plan support to the expressway series providing firewall traversal for external access.
Your clients, vendors and workforce don't always operate in the same building, state or country. Cisco Collaboration Endpoint products make communicating with your counterparts across town or on the other side of the world easy. This white paper provides you with product specifications and capabilities for Cisco's phone, desktop, and large screen immersive videoconferencing options.
Mark Morgan is a Global Knowledge Senior Instructor. He has worked in the IT industry for over 20 years and has taught Microsoft courses for Global Knowledge since 2000. In this video clip, Mark discusses the top differentiators in Global Knowledge's Windows 7 and Server 2008 Boot Camps.
In this hour-long webinar, Global Knowledge course director Brian Egler will examine key new features of Microsoft SQL Server 2016 that demonstrate how it provides automatic end-to-end security, seamless generation of business analytics and elastic integration of data in the cloud.
With Microsoft SQL Server 2016, you can distribute your data to the cloud using the Stretch Database feature to improve local access while allowing cloud access to large amounts of historical data. You can also provide transparent end-to-end security using Always Encrypted technology and track changes automatically through temporal data. Download this white paper to learn why these features and more make SQL Server 2016 Microsoft's most important release to date.
Cisco Collaboration Systems Release (CSR) 10.6, along with CUCM 10.5(2), enhances the user and administrator experiences and interactions. In many cases, a change to one product may necessitate changes to other products. For example, where the deployment options for video conference control changed to place all control behind the Telepresence Conductor, Cisco Prime Collaboration management tools had to be updated to reflect this new deployment approach. As new endpoints are added, CUCM and Prime Collaboration both needed to be updated to reflect the new endpoints.