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Top Tech Trends and Predictions for 2020

Article | Dec. 06, 2019

Global Knowledge subject matter experts predict the top trends for 2020 in IT training, Microsoft, Cisco, AWS, cybersecurity and more.

18 IT and Business Certifications Worth Having

Article | Sep. 10, 2019

Here are 18 certification options, in no particular order, that are worth your effort based on site searches, feedback from subject matter experts and data in the Global Knowledge 2019 IT Skills and Salary Report.

New and Emerging Certifications for 2019

Article | Aug. 10, 2019

Looking ahead at new and emerging certifications provides insight into the areas deemed valuable in the IT industry. If you are an early adopter or in a position where you need to show that you have the bleeding-edge expertise of a technology, this list of recent and upcoming certifications is for you. 

Manage Time and Priorities Using Microsoft Outlook

Webinar – Recorded | June 05, 2019

Learn to effectively use Microsoft Outlook as a work organization and management tool. This webinar will help participants enhance their personal and team productivity, while giving them more control over activities and information.

What Can You Do with Microsoft Power BI?

Webinar – Recorded | April 25, 2019

Power BI is a business analytics solution that lets you visualize your data and share insights across your organization or embed them in your app or website. Connect to hundreds of data sources and bring your data to life with live dashboards and reports. Join us during this recorded webinar to see what Power BI can do for you and your organization.

How to Navigate the Transition to ITIL® 4

Article | March 19, 2019

Answer the questions posed in our ITIL Decision Tree to see if you should pursue ITIL 4. It’s easy-to-follow and no matter how you answer, it will provide a distinct next step for your ITIL journey.

How ITIL® Skills Translate to the Workplace

Article | March 08, 2019

ITIL is one of the most sought-after certifications among IT professionals—nearly one in five is ITIL-certified. Find out how ITIL students apply what they learned to their job.

Creating Reports with Excel's Power Pivot

Webinar – Recorded | Feb. 28, 2019

This recorded webinar will show you how to quickly summarize a large amount of data from different data sources using Power Query.

ITIL 4: The Changes, What’s New and How it Impacts You

Webinar – Recorded | Feb. 14, 2019

ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.

ITIL is Updating: ITIL 4 Foundation Now Addresses Evolving Best Practices

Article | Feb. 04, 2019

The ITIL 4 update is the first since 2011, and will address the new processes, vocabulary, and methods used in modern IT, including DevOps, Agile, and Lean IT development.