Resource Library

A quick 30 minute look at ITIL4 Service Value System focusing on the guiding principles – part of the core guidance of ITIL4. This webinar includes an example of how this guidance might be applied in an organization. View the slide deck>

System Administrators, or sysadmins, are the “installation specialists”, “configuration specialists” and “fixers” in IT. To get a better understanding of the type of IT training that sysadmins require, we compiled a list of the 10 most-attended Global Knowledge courses by sysadmins.

A quick 30 minute look at ITIL4 Service Value System focusing on the guiding principles – part of the core guidance of ITIL4. This webinar includes an example of how this guidance might be applied in an organization. View the slide deck>

This webinar covers the evolution from physical servers to VMs to containers and the driving factors behind this change. We explain why containers are useful in an enterprise environment and why they are so popular with developers and administrators. In addition, we list the available container solutions on AWS (Elastic Container Services – ECS, Elastic Kubernetes Services – EKS, and Fargate), GCP (Google Kubernetes Engine – GKE), and Azure (Azure Container Instances – ACI and Azure Kubernetes Service – AKS).   View the slide deck>

For women in IT, advancing your career can be a challenge in itself. In the Global Knowledge 2019 IT Skills and Salary Report, only eight percent of senior- and executive-level IT professionals are women. We have pulled data from our research that sheds light on the job roles, skills, challenges, certifications and experience of women in tech who have progressed to the highest levels of an organization.

According to the Global Knowledge IT Skills and Salary Report, women make up 16% of the tech workforce, and an even smaller percentage (8%) are at the senior or executive level. Here’s an overview of the most popular and most pursued certifications by women in tech.

Examine the evolution from physical servers to VMs to containers and the driving factors behind this change. Also review the available container management solutions on AWS, Google Cloud Platform and Microsoft Azure. 

A quick 30 minute look at ITIL4 Service Value System focusing on the guiding principles – part of the core guidance of ITIL4. This webinar includes an example of how this guidance might be applied in an organization. View the slide deck>

Based on survey responses from the Global Knowledge 2020 IT Skills and Salary Report, this year’s highest-paying certifications reveal a strong emphasis on particular topics, such as cloud computing and cybersecurity. In fact, cloud and IT security make up the four top-paying credentials on this list.

If you’re looking to fortify your cloud expertise, there are a number of certifications to consider. We have compiled 10 cloud certifications that are sure to positively affect your career.