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Managers are in dire need of cybersecurity professionals with specific skills. If you’re looking to advance your career, or transfer into the cyber field, now is the time to get certified.
Learn to effectively use Microsoft Outlook as a work organization and management tool. This webinar will help participants enhance their personal and team productivity, while giving them more control over activities and information.
The Red Hat® Learning Subscription delivers 12-months of unlimited access to all Red Hat Online Training courses. The Standard RHLS subscription is a higher tier with access to 5 certification exams and up to 2 retakes.
If you’ve been around IT for even a few minutes, you’ve likely heard the acronyms “LAN” and “WAN” used by fellow technicians. But with all of the possible variations of networks—different sizes, different arrangements, and different protocols—how do you tell the difference between a LAN and a WAN and everything in between? The simple answer is one of scope and size.
This guide will help you identify the necessary steps for adding a new line of business to your existing Avaya Aura Contact Center.
Mark Morgan is a Global Knowledge Senior Instructor. He has worked in the IT industry for over 20 years and has taught Microsoft courses for Global Knowledge since 2000. In this video clip, Mark discusses the top differentiators in Global Knowledge's Windows 7 and Server 2008 Boot Camps.
Avaya introduced IP Office Manager Release 9.1 on December 22, 2014. As we all know from working with IP Office Manager, every new release brings changes to its GUI. Use this white paper to help you prepare to install and administer IP Office Manager 9.1.
Standard Local Survivability (SLS) is a cost-effective alternative well suited to a branch location that does not have sophisticated telephony needs. In contrast to the server-based survivability features, SLS operates entirely from the H.248 Branch Gateway and requires a data set comprised of CM translations (survivable ARS analysis and configuration data). When you log into a H.248 Media Gateway via CLI you have likely noticed the screen message “Survivable-call-engine is disabled.” Let’s take a look at what this means.
More challenging Microsoft certification exams require the demanding Microsoft boot camps at Global Knowledge. Rebuilt from the ground up to provide students all the study tools needed to master the Microsoft skills needed to certify and succeed.
The Avaya Aura product line offers many features to handle calls that come into one number and need to be answered my multiple phones. Here, I’ll show you how to use the Communication Manager Team Button.