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How to Troubleshoot Group Policy in Windows 10

Webinar – Recorded | June 06, 2019

In this live excerpt from Supporting and Troubleshooting Windows 10 (M10982), Windows 10 expert and Microsoft Certified instructor, John Panagakos, will lead you through one of the most popular modules in this course.

ITIL 4: The Changes, What’s New and How it Impacts You

Webinar – Recorded | Feb. 14, 2019

ITIL® is still recognised as the de facto standard in delivering end-to-end, holistic IT services. The 4th iteration retains ITIL’s place as one of the key tools at the disposal of organization’s seeking to manage digital transformations.

Bridge Your Knowledge from ITIL v3 to ITIL 4

Article | Feb. 01, 2019

ITIL® 4 Foundation Bridge is a new Global Knowledge course that addresses the specific needs of professionals who have already achieved the ITIL v3 Foundation certification and wish to upgrade to ITIL 4. 

Develop Your Skills with Unlimited Access to Red Hat Online Learning

Webinar – Recorded | Jan. 31, 2019

The Red Hat® Learning Subscription delivers 12-months of unlimited access to all Red Hat Online Training courses. The Standard RHLS subscription is a higher tier with access to 5 certification exams and up to 2 retakes.

4 Tips to Strengthen Your Troubleshooting Skills

Article | Dec. 01, 2017

Follow these four troubleshooting tips to help you work through a challenging repair and reach a solution without much wasted time and resources.

Using Apache Spark within IBM SPSS: How to Bring Big Data to Your Predictive Analytics

Webinar – Recorded | June 29, 2017

The purpose of this Webinar is to introduce Apache Spark and its relevant integration with IBM SPSS Modeler. Why integrate? What type of benefits? We will review the integration process high level and advise which enhanced features to pay attention to, and common pitfalls to avoid.

Tech Skills Heading the Way of the Dinosaur

Article | June 11, 2015

If any of the following reminiscences ring true to you, have you moved beyond them? If not, it might be time to make some new discoveries.

Critical Concepts of the 200-120 CCNA Routing and Switching Exam

White Paper | May 29, 2014

In the spring of 2013, Cisco announced major updates to their Cisco Certified Network Associate (CCNA) curricula, including a new version of the CCNA Routing and Switching exam (200-120 CCNA). This paper provides a review of the CCNA Routing and Switching exam's critical concepts, as an aid to students preparing to pass the latest version of the CCNA Routing and Switching exam.