Resource Library

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains the difference between Cisco's Call Manager Express & Call Manager.

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains QoS.

Your business has been hacked, leaving you with a persistent bot; now what? In this hour-long webinar, security expert David Willson will discuss ways you can eliminate the threat in an act of self-defense or defense of property. As new laws are explored, old ones amended, and solutions sought, you'll take a look at thinking outside the box to give the good guys the advantage-or at least a fighting chance.

In this hour-long webinar, security expert and Global Knowledge instructor Phillip D. Shade will provide insight into the emerging network security science of network forensics analysis, a.k.a. security event analysis and reconstruction. Using case studies, you will examine the role of data retention in network forensics analysis, and you will learn about applying forensics analysis techniques to handle application-based attacks, VoIP call interception, and worms, bots, and viruses.

In this hour-long webinar, Global Knowledge instructor John Barnes will guide you through implementing Cisco private VLANs. He will review VLANs and 802.1q, and he will discuss private VLAN fundamentals and operation, covering primary VLANs and secondary VLANs. He will cover VLAN mapping and discuss using private VLANs between multiple switches. He will also provide a use case example.

Global Knowledge Course Director and Lab Topology Architect Joey DeWiele, a specialist in Unified Communications, explains the difference between our Cisco Unified Communications courses - ACUCW1 & ACUCW2.

Planning for a cyber disaster makes recovering from one much easier. Still, as important as disaster planning is, it's often overlooked or put off until it is too late. In this webinar, Global Knowledge instructor Debbie Dahlin discusses planning for the unexpected -- whether the unexpected means a simple power outage, a network security breach, or a major natural disaster. She'll discuss risk analysis and risk management techniques and explain the importance and process of creating a business continuity plan. Using a fictional company as an example, Debbie will walk you through the disaster planning process a security professional should use, and she will provide simple tricks to reduce your company's downtime before, during, and after a disaster.

In this webinar, you will examine the need for IPv6 and whether it's possible to survive on IPv6 alone. You will learn ways to phase in IPv6 and how to successfully migrate to IPv6.

In this webinar, the second of two based on our Cybersecurity Foundations course, you'll build on what you learned in the first of the series, Protecting Your Network with Authentication and Cryptography.

In this webinar, the first of two based on our Cybersecurity Foundations course, you will examine the following topics: verifying users and what they can access, ways a user can be validated to computer and network resources, how cryptography is used to protect data, symmetric and asymmetric encryption and hashes.