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If you're running SharePoint 2007, learn what had changed in SharePoint 2013 for administrators and developers.
In this video, Practice Leader Craig Brown discusses how Microsoft Lync can function in enterprise environments to streamline communication and increase productivity.
The short answer (and a common one in our industry): it depends. When comparing Cisco IOS with Juniper Junos, the decision to choose one over the other is difficult and often boils down to cost. Of course, there are other factors to consider.
Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss the difference between ITIL Capability courses and ITIL Lifecycle courses.
In this report, I've reviewed the 15 most popular certifications according to our more than 12,000 North American respondents to our annual IT Skills and Salary Survey. For each certification, you'll find a brief description, the average salary, and some insight into why it is popular.
You know you need to invest in training, but how do you get the best return on investment (ROI) from your training dollars? To help you make smart training decisions, we've put together this guide, which illustrates some alternative and little-known payment options, the types of discounts and promotions available with training and a suggested list of courses that give you excellent value.
A gap analysis is a tool that ITIL recommends organizations use to compare their current state to some future desired state.
Co-authors Michael Scarborough and Ryan Ballmer discuss some key differences in the new Global Knowledge ITIL courseware.
Michael Scarborough and Ryan Ballmer, co-authors of Global Knowledge ITIL courseware, discuss why ITIL is important to businesses.
As a power user, find out if you're ready for the SharePoint Site Collection and Site Administration class and how it can benefit your organization.