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Analyzing a Decade of IT Trends

White Paper | Nov. 16, 2017

The Global Knowledge IT Skills and Salary Report is a window into the inner workings of IT departments, revealing insights and opinions held by professionals around the world. For 10 years, we have surveyed over 120,000 men and women in IT about the state of the industry. With a decade of data at our fingertips, we analyzed 10 years’ worth of reports and noticed four major trending areas: certifications, salaries, cloud computing and cybersecurity. 

The Evolution of the IT Decision-Maker

White Paper | Nov. 16, 2017

For 10 years, Global Knowledge has surveyed IT professionals and published the findings in our annual IT Skills and Salary Report. With topics ranging from top-paying certifications to most in-demand skills, our reports have consistently provided a deep examination of the attitudes and opinions held by IT professionals around the globe. With a decade of reporting at our fingertips, we decided it was an appropriate time to dissect the views of those making the decisions in the tech industry. What are their biggest challenges? How have their training opinions changed over time? How do their actions affect staff?

How to Avoid Cloud Migration Pitfalls

Webinar – Recorded | Nov. 09, 2017

Surprises can be a lot of fun, unless it happens in the middle of your cloud migration project. While moving to the cloud is no trivial matter, it doesn’t have to be stressful or surprising. Many steps and techniques are often overlooked or forgotten. Watch this 60-minute webinar delivered by cloud expert, course author and instructor, Brian Eiler. You’ll gain a better understanding of the scope involved for migrating workloads, plus tips and techniques that will enable your organization to get started in cloud computing without all the surprises. What will you learn? Key concepts related to cloud workloads, from planning and human elements to connectivity, security and data transfer. Different design aspects that should be considered when planning a workload migration to the cloud. How these factors impact the workload migration process. Recommended Courses: Cloud Workload Planning Understanding the Cloud Business Application & Vendor Landscape

Tackling 5 Taboo Topics in Cybersecurity People Management

Webinar – Recorded | Oct. 24, 2017

When it comes to cybersecurity, people are an organization’s greatest asset—after all cyber-attacks are people attacking people, not machines attacking machines. However, managing your cybersecurity team has its challenges and they are often more acute due to the worldwide skills shortage and the increasing sophistication of cyber criminals. In this 60-minute webinar, our panel of cybersecurity experts will discuss five unasked questions about cybersecurity people management like:  Do cybersecurity certifications create flight risk?  Do penetration testing and ethical hacking courses actually teach bad guys?  Is cybersecurity a differentiator? Does it improve your organization’s position or make you a target?  Do cybersecurity certifications really increase an individual’s earning potential?  Should organizations “hack back”? Is it unethical to preemptively hack?  Watch this webinar today as experts Dave Buster and Ross Casanova describe actionable steps you can take to navigate these minefields within your own team and organization. Related: Cybersecurity Certification Training

Cloud and Your Job - What's Next For IT Professionals?

Webinar – Recorded | July 27, 2017

The change we have been talking about for years is here: IT Departments are being torn apart and reassembled in new and interesting ways, as one by one companies make their move to the Cloud. As predicted, IT Pros are being asked to take on new and different roles and to be more involved in the business. In this session, we will look at some of these new roles; what’s working, what’s failing, who is succeeding and who has been left behind. Being an IT professional today is exciting as it is scary. There is lots of opportunity; but so many gaps to fall into. It is time to take inventory and ask yourself: are you well positioned to succeed? Related: Ten IT Skills on the Brink of Extinction

Using Apache Spark within IBM SPSS: How to Bring Big Data to Your Predictive Analytics

Webinar – Recorded | June 29, 2017

The purpose of this Webinar is to introduce Apache Spark and its relevant integration with IBM SPSS Modeler. Why integrate? What type of benefits? We will review the integration process high level and advise which enhanced features to pay attention to, and common pitfalls to avoid.

Defend Your Data: Protecting Against New Sources of Attack

Webinar – Recorded | June 14, 2017

A 60 minute, interview style webinar with Tejas Vashi of Learning@Cisco to discuss network security trends, risk mitigation and the recently released Cisco Cybersecurity Report. As organizations go through digital business transformation, attack surfaces are increasing, making it more difficult for Enterprises to secure today’s networks and proactively mitigate security breaches.  Businesses and IT security professionals must focus on their most important goal:  establish a secure communications environment. Join us to hear from Tejas Vashi, Senior Director of Learning@Cisco’s Product Strategy & Marketing, about key trends from Cisco’s latest cybersecurity industry research, the security challenges organizations face today, and what they can do to mitigate the risks.

Salesforce Reporting and Automation Basics

Webinar – Recorded | June 13, 2017

As organizations continue to look at data in Salesforce for business insight, it is becoming more important for business analysts and program managers to understand how to establish a process for developing and deploying analytics solutions for their organization. This one-hour webinar offers an overview of key Salesforce functionality, and will explore how to leverage basic reporting to determine how to best solve business challenges using Salesforce, including: Lightning Process Builder basics and overview Reporting Formats and Build Steps

Pro Tips: Getting More out of Microsoft Office

Webinar – Recorded | June 01, 2017

Almost anyone who turns on a computer at work uses Microsoft Office, but the everyday user is barely scratching the surface of what is possible with this remarkable software package. Webinar leader David Arnburg is a Microsoft desktop applications expert with more than twenty years experience as a trainer. Join David for this info-packed hour, where you'll learn about the hidden power and productivity of Word, Excel, Outlook and PowerPoint. You will learn in Excel (00:44 - 20:34): How to save time by creating an AutoFill list, How to use Conditional Formatting to dynamically highlight content. You will learn in Outlook (20:38 - 35:15): How to take advantage of Outlook’s Quick Steps feature, How to use enhanced Search features. You will learn in Word (35:17 - 46:50): How to use styles to quickly format your document, How to use Bookmarks in long documents. You will learn in PowerPoint (46:52 - 51:20): How to create a PowerPoint presentation from a Word document, How to re-use existing slides in a presentation.

How to Deal with Six Types of Difficult Coworkers

White Paper | May 30, 2017

It’s inevitable. At some point in your career, you’ll find yourself working alongside individuals who fall into the general category of “Difficult People.” The effects these people can have on an organization vary greatly but usually involve many problems for the team. This white paper describes some of the more common types of difficult people and provides you with tips on how to handle them.