Case Studies

IT leaders often make the mistake of assuming cloud is just another technology to implement, but cloud is a service model, not a technology.

Customer perception matters because customer Quality of Experience (QoE) is the vital factor in delivering cloud computing services — and the key to your success

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

Partnered with a training provider that could address their need for big data, analytics, cloud and an enterprise mobility solution education on a global scale.

Global Knowledge delivered the experience and know-how to provide the expert, customized IBM Tivoli training needed in a short time frame.

Needed a training provider that could ensure a fast turnaround, provide guidance on curriculum structure, accommodate onsite, remote learners, including on-demand training

Learn how a Global Learning Program Infuses IBM Partners with Cloud and SoftLayer Expertise. A needs analysis case study about Global Knowledge training.

The learning solution covered IBM InfoSphere Discovery, FastTrack and DataStage, with the two tailored courses each

We developed a customized, secure online learner portal to deliver course materials, presentations, exercises, evaluations and a student forum.

Identified foundational skill gaps as training enables a company's conversion to Cloud. Needs Analysis case study by Global Knoweldge.