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Customer perception matters because customer Quality of Experience (QoE) is the vital factor in delivering cloud computing services — and the key to your success
Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.
Partnered with a training provider that could address their need for big data, analytics, cloud and an enterprise mobility solution education on a global scale.
Global Knowledge delivered the experience and know-how to provide the expert, customized IBM Tivoli training needed in a short time frame.
Needed a training provider that could ensure a fast turnaround, provide guidance on curriculum structure, accommodate onsite, remote learners, including on-demand training
Learn how a Global Learning Program Infuses IBM Partners with Cloud and SoftLayer Expertise. A needs analysis case study about Global Knowledge training.
The learning solution covered IBM InfoSphere Discovery, FastTrack and DataStage, with the two tailored courses each
We developed a customized, secure online learner portal to deliver course materials, presentations, exercises, evaluations and a student forum.
Identified foundational skill gaps as training enables a company's conversion to Cloud. Needs Analysis case study by Global Knoweldge.
Organizational agility means the ability to adapt swiftly to these changes. This brief examines how cloud (social, mobile, analytics) improves agility, and what it means to your business.