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Learn how a customized training plan helps shorten downtime and improve customer service. Needs Analysis case study by Global Knowledge training.
Technicians Learned how to Upgraded Platforms to Support 10,000 Satellite Offices with custom, on-site training. Needs Analysis case study by Global Knowledge.
New hire training program delivers pass rates and knowledge retention for highly technical training in a young and Intelligent workforce. Solution Development.
Our training solution put our instructor, a former military officer, aboard their ship. He flew halfway around the world with the course equipment to a US Navy ship.
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.
Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.
Partnered with a training provider that could address their need for big data, analytics, cloud and an enterprise mobility solution education on a global scale.
Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.
Global Knowledge delivered the experience and know-how to provide the expert, customized IBM Tivoli training needed in a short time frame.
Needed a training provider that could ensure a fast turnaround, provide guidance on curriculum structure, accommodate onsite, remote learners, including on-demand training