Case Studies

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.

Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.

Through synchronous, on-site instructor-led training in Nashville, Tennessee and Pittsburgh, Pennsylvania Global Knowledge was able to help the organization create standardized language and process around the cloud through customized foundation classes

Needed a program that would acclimate new hires to a varied technology landscape that includes Cisco, Citrix, Microsoft, VMware, IBM products.

Through its partnership with Global Knowledge, Mantech was able to quickly align its workforce skill sets with increasingly sophisticated customer needs.