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Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.
The training solution's main goal was to maximize the experience of each attendee regardless of their pre-requisite knowledge. Training needed to be delivered on three continents
Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.
By implementing SharePoint, they sought to improve workplace efficiency, enhance collaborative opportunities, and advance document management capabilities while maintaining a high level of security and control.
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.
We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.
Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.