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Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.
Determine industry best practices for training programs, identify what features partners value and discover how to align partner training programs.
The company needed a learning partner to create a completely customized, business-school caliber program to help employees develop the newly identified skills and competencies in IT.
Global Knowledge addressed skills gaps by clearly defining the expectations and proficiency level. This enabled each IT employee to own his or her development, which resulted in much higher attendance in learning and development opportunities.
Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.
By implementing SharePoint, they sought to improve workplace efficiency, enhance collaborative opportunities, and advance document management capabilities while maintaining a high level of security and control.
Through its partnership with Global Knowledge, Mantech was able to quickly align its workforce skill sets with increasingly sophisticated customer needs.
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.
Conducted an analysis of the current project management processes being used by the various departments and identifed the pain points and subsequent requirements.
Needed all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. Shifting several positions to vendor management and product development, existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.