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Case Studies

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32 Results Found

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Focused on Their No. 1 Asset, ManTech Accelerates Delivering Best-in-Class Solutions

Case Study | Feb. 05, 2019

Through its partnership with Global Knowledge, Mantech was able to quickly align its workforce skill sets with increasingly sophisticated customer needs.

Custom Onboarding Program Empowers Faster ROI in Multi-OS Environment

Case Study | Nov. 23, 2015

Needed a program that would acclimate new hires to a varied technology landscape that includes Cisco, Citrix, Microsoft, VMware, IBM products.

Hybrid Cloud Training Leads to Increase in Revenue-Producing Applications

Case Study | June 09, 2015

Through synchronous, on-site instructor-led training in Nashville, Tennessee and Pittsburgh, Pennsylvania Global Knowledge was able to help the organization create standardized language and process around the cloud through customized foundation classes

Focus on a Balanced Portfolio of Metrics for Cloud Computing

Decision Brief | April 08, 2015

Today, with cloud computing, many key IT metrics are not aligned to the business goals of the customers they serve, incenting the wrong behavior in IT.

International Nonprofit Transforms to Capitalize on Consumerization of IT

Case Study | Feb. 23, 2015

Needed all-inclusive training portfolio to focus on transitioning workforce from technical support to project management and server virtualization. Shifting several positions to vendor management and product development, existing IT staff needed to learn new skills to adopt big data analysis, cloud computing and mobile application initiatives.

Shifting Customer Preferences and Organizational Agility

Decision Brief | Feb. 12, 2015

Organizational agility means the ability to adapt swiftly to these changes. This brief examines how cloud (social, mobile, analytics) improves agility, and what it means to your business.

Worldwide Training Enables Credit Company's Conversion to Cloud

Case Study | Jan. 20, 2015

Identified foundational skill gaps as training enables a company's conversion to Cloud. Needs Analysis case study by Global Knoweldge.

Global Learning Program Infuses IBM Partners with Cloud and SoftLayer Expertise

Case Study | June 24, 2014

Learn how a Global Learning Program Infuses IBM Partners with Cloud and SoftLayer Expertise. A needs analysis case study about Global Knowledge training.

Large Financial Services Company Addresses Private Cloud Initiative with Customized IBM Skills-Building Solution

Case Study | May 22, 2014

Global Knowledge delivered the experience and know-how to provide the expert, customized IBM Tivoli training needed in a short time frame.

The ITIL® Mission Statement: Key to Better Services

Decision Brief | June 17, 2013

Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.