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Maximizing Team Results

Learn how to get the most from your team.

GK# 2249

Course Overview


There are three elements critical to a team's success: a shared sense of purpose, people skills, and process skills. In this course, you'll explore how each of these elements contributes to getting the most from your team. You'll also learn about the benefits of crafting a team purpose statement, having processes in place to analyze problems and make decisions, and using active listening and questions to improve communication.

Virtual short courses do not include materials or headsets.


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What You'll Learn

  • The characteristics of high-performing teams
  • How to guide your team through the four-step high-performance model
  • How to formulate a team purpose statement
  • Tips for overcoming common problems teams encounter


Viewing outline for:

Virtual Classroom Live Outline

1. Introduction

  • Types of Teams
  • The Successful Team
  • What Is a High-Performance Team?

2. High-Performance Team Model

  • Phases of Development
  • Breakthrough Point

3. Team Purpose

  • Defining Team Purpose
  • Outcome
  • Measurement
  • Timeframe
  • Team Purpose Statement

4. People Skills

  • The Importance of Good Communication
  • Active Listening
  • The Decision-Making Process

5. Process Skills

  • Effective Teams Establish and Follow Processes
  • Problem Analysis
  • The Decision-Making Process

6. Rules of Conduct

  • Team Rules of Conduct
  • Creating Rules of Conduct

7. Dealing with Team Problems

  • Problem-Solving Process
  • Common Team Problems and Possible Solutions

8. Team Roles and Responsibilities

9. Motivating the Team

  • Motivation and High-Performance Teams

Who Should Attend


All professionals

Follow-On Courses

Course Delivery

This course is available in the following formats:

Virtual Classroom Live

Experience expert-led online training from the convenience of your home, office or anywhere with an internet connection.

Duration: 1 day

Request this course in a different delivery format.