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AMA2034 Innovation and Design Thinking Certificate Program

Learn a low-cost and low-risk method to generate business solutions.

What if you could create radical solutions that could stimulate an emotional response? Better yet, what if you could do so rapidly?

Experimental, collaborative and holistically innovative. That’s design thinking. It’s a mindset for success. It’s for anyone who wants to see infinite possibilities and turn problems into solutions. Putting the customer front and center, design thinking offers a strategy for successful companies to be more agile and innovative. Using a proven process to drive innovation, you will work in small teams to visualize outcomes and challenge assumptions. You’ll learn a proven, repeatable, creative and collaborative problem-solving method that you can use to reframe problems and generate more rapid, empathetic and innovative products and services.

GK# 2118 Vendor# AMA2034

Vendor Credits:

Group Training

Group Training

Live expert-led training for your team or entire organization that can be customized to fit your exact needs.

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Who Should Attend?

Business professionals in any functional area or role associated with revenue growth.

What You'll Learn

Understand how design thinking can improve organizational and personal performance
Embrace uncertainty and develop an experimental mindset to iterate quickly
Create a new process and attack problems from a completely new angle
Convert ideas into customer value and market opportunity
Release your group’s creative thinking and sharpen critical analysis
Create more progressive and practical solutions for real-world problems
Balance constraints and technical limitations with customer preferences
Develop design thinking to foster collaboration across functions of the organization
Learn how to use a repeatable process to drive rapid innovation

Course Outline

Integrating design thinking into the fabric of your organization’s culture
Adding design thinking tools and templates to help your work groups ideate solutions
Developing a more collaborative and iterative style of work for groups/teams
Understanding the drivers and inhibitors of innovation
Learning the importance of stakeholders and interpreters
Leading collaborative problem-solving testing
Learning to envision and design collaboratively with visual imaging
Mapping stakeholders and the complex network of beneficiaries
Understanding the social-psychological aspect of user experience
Exploring formal methods for usability testing to form customer behavior and emotional response
Presenting your vision and inviting buy-in through compelling storytelling
Fostering an organizational climate for innovation

PDUs

This course qualifies you for the following PMI® Professional Development Units (PDUs):

Classroom Live and Virtual Classroom Live

Leadership = 6

Total = 6

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