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Certified Scrum Product Owner®

Discover the benefits of Scrum in this two-day immersion into agile product management.

GK# 2513

Course Overview


This training course is full of practical, real world techniques that you can implement immediately at your workplace. You will gain a better understanding of all of the advantages Scrum has to offer in your organization. Hands-on exercises demonstrate key concepts and let you experience the benefits of Scrum firsthand.


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What You'll Learn

  • Properly align your development efforts around building the highest business value features first
  • Effectively and efficiently incorporate new insights into the product during the project lifecycle Seed a product backlog to quickly establish enough backlog items
  • Demonstrate how to write user stories to clearly articulate the who, what, and the how
  • Relatively estimate backlog items to factor in implementation complexity
  • Quickly assess business value and establish an initial priority for the backlog items in your product backlog
  • Key meetings in Scrum to verify what is happening, before, during, and after each sprint
  • Determine a good user story from a bad one and create a better product backlog
  • Ensure that the right features are being implemented for the right reasons at the right time
  • Demonstrate how to track development team progress and make more informed prioritization decisions and forecast possible release dates
  • Gain organizational trust and improve your team's reputation for on-time and on-budget delivery by setting them up for frequent successes
  • Rapidly respond to changing market conditions and increase customer satisfaction and time-to-market delivery


Viewing outline for:

Classroom Live Outline

1. Introduction

  • Where Do You Stand
  • Standing Survey
  • Learning Objectives

2. Scrum's History

  • Origins of Agile and Scrum
  • Agile Umbrella
  • Agile Manifesto
  • Market Share
  • Scrum Alliance

3. Scrum Usage

  • Think and Write
  • Types of Work
  • Defined Process Control
  • Empirical Process Control

4. Values

Scrum Leadership Based on Five Values

5. Scrum Framework

  • Scrum Process
  • Agile and Scrum Concepts

6. Roles and Responsibilities

  • Team
  • Product Owner
  • ScrumMaster
  • Pair Share

7. Scrum Simulation

8. Product Vision

  • Create a Compelling Vision Statement to Guide Your Team

9. User Roles and Personas

  • User Roles
  • Personas

10. Backlog Seeding

  • Product Backlog
  • Iceberg

11. User Stories

  • Documenting Product Backlog Items
  • Acceptance Criteria

12. Relative Estimation

  • Complexity of Implementing a Specific Backlog Item
  • Planning Poker

13. Assessing Business Value

  • MoSCoW Rules

14. Ceremonies in Scrum

  • Sprint
  • Sprint Planning "The What"
  • Sprint Planning "The How"
  • Daily Scrum
  • Sprint Review
  • Sprint Retrospective

15. User Story Writing Workshop

  • Good vs. Bad User Story
  • INVEST Criteria for Good User Stories
  • Best Practices

16. Advanced Prioritization

  • Priority
  • Kano Analysis
  • Financial Models
  • Advanced Prioritization Techniques
  • Fire Fighting
  • Pair Share

17. Tracking Team Progress

  • Velocity
  • Burn-Up Charts
  • Burn-Down Charts
  • Information Radiators
  • Scrum Boards
  • Beat the Clock

18. Additional Ceremonies

  • Product Road-Mapping
    •  Company Milestones
    •  Market Timing
    •  Technology Architecture
  • Product Road Map Example
  • Release Planning
  • Cadence
  • Release Plan Example
  • The Planning Onion
  • Backlog Grooming
  • Estimating
  • Pass that Question

19. Product Box

20. Areas to Watch

  • Gaining Consensus
  • Technical Debt
  • Definition of "Done"
  • Abnormal Sprints
  • Scrum "Buts"
  • Scrum Smells

21. The Scrum Café or Open Space Technologies


Viewing labs for:

Classroom Live Labs

Exercise 1: Buy a Feature

In this collaborative group approach to prioritization, explore the concept of assessing business value and gaining consensus.

Exercise 2: Agile Principles

The founding fathers of agile defined 12 principles that characterize an agile environment. Discover what they are, which are most important, and how your organization may be challenged to adopt them.

Exercise 3: Defined and Empirical Work

Analyze types of work and choose several that are suited for defined and empirical process control.

Exercise 5: Agile and Scrum Concepts

Find out what you remember about agile and Scrum terms in this group-based exercise.

Exercise 6-1: Product Owner Deep Dive

In this detailed case study, put yourself in the shoes of the product owner and determine the best course of action.

Exercise 6-2: Manager/Employee

In this minor physical challenge, experience the difference between command, control, and servant leadership.

Exercise 6-3: Fact or Crap

Play this card-based game in a group to reinforce your understanding of the roles and responsibilities in Scrum.

Exercise 7: Scrum Simulation Instructions

Learn the topic of your Scrum simulation and define roles within your team.

Exercise 8: Create a Product Vision Statement

With the help of your stakeholders, develop a compelling vision statement to guide your team.

Exercise 9-1: Identifying User Roles

Identify the user roles of your product.

Exercise 9-2: Develop a Persona

Develop a persona for your product.

Exercise 11: Seed the Product Backlog

With the help of your stakeholders, author user stories (with acceptance criteria) to support your product vision.

Exercise 12: Chinese Zodiac Points

Walking one-by-one through the animals of the Chinese zodiac, relatively rank them by physical size.

Exercise 13: Prioritize Your Product Backlog

Utilizing MoSCoW rules, assess business value and rank your product backlog.

Exercise 15: User Story Writing Workshop

Learn how to apply the latest techniques in group collaboration, silent working, and driving innovative thinking.

Exercise 16: Reprioritize the Product Backlog

Apply your favorite technique for assessing business value and reprioritize your product backlog.

Exercise 17: Ball Points

In this minor physical challenge, experience the difference between estimated and actual velocity.

Exercise 18-1: Create a Product Road Map

Map out your products future six to nine months in advance.

Exercise 18-2: Create a Release Plan

Plan when you will release your product's "potentially shippable product increments" to your customers and end users.

Exercise 19: Product Box

Identify product features that are exciting to your customers by designing the product box.

Exercise 21: The Scrum Café or Open Space Technologies

Utilizing one of these innovative frameworks, you will have the opportunity to explore the deepest questions on Scrum.

Who Should Attend

  • Technical professionals associated with product specification, design, development, and testing
  • Product managers and business analysts
  • Functional managers, operational managers, and directors
  • Project sponsors
  • IT managers, directors, vice presidents, CIOs, and CTOs
  • Anyone interested in learning the benefits of Scrum for product management



This course qualifies you for the following PMI® Professional Development Units (PDUs):

  • Leadership = 2
  • Strategic and Business Management = 2
  • Technical Project Management = 10

Total = 14

Course Delivery

This course is available in the following formats:

Classroom Live

Receive face-to-face instruction at one of our training center locations.

Duration: 2 day

Request this course in a different delivery format.