CompTIA A+ Certification Prep Course

CompTIA’s A+ certification is the industry standard for validating the foundational skills needed by today’s computer support technicians and is included in the approved list of certifications to meet DoD Directive 8570.1 requirements. This international vendor-neutral certification requires that you pass two exams: CompTIA A+ Essentials Exam 220-1001 and Practical Application Exam 220-1002.

In this course that’s focused on CompTIA A+ certification exam preparation, you'll gain the needed knowledge of basic computer hardware and operating systems. You will cover the essential principles of installing, building, upgrading, repairing, configuring, troubleshooting, optimizing, and preventative maintenance on desktop and laptop computers. You will also learn the elements of customer service and communication skills necessary to work with clients. Instructor-led practice exams and quizzes help reinforce course concepts and exam readiness.

Our A+ Prep Course courseware has received CompTIA Authorized Quality Curriculum (CAQC) approval. The CompTIA CAQC symbol assures you that all test objectives are covered in the training material.

This full-service test preparation course includes:

A+ study guide
A+ pre- and post-assessment test questions
Comprehension exercises and study digest
Voucher for each A+ exam
Custom labs for hands-on learning

This course supports a certification that is a DoD Approved 8570 Baseline Certification and meets DoD 8140/8570 training requirements.

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Prepare for the latest A+ certification exams.
Support basic IT infrastructure, including endpoint management, advanced device connectivity

troubleshooting, and basic networking.

Configure and support PC, mobile and IoT device hardware, including components, connectors

and peripherals.

Implement basic data backup and recovery methods and apply data storage and management

best practices.

Demonstrate baseline security skills for IT support professionals, including detecting and

removing malware, addressing privacy concerns, physical security and device hardening.

Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and

iOS and administer client-based as well as cloud-based (SaaS) software.

Troubleshoot and problem solve core service and support challenges while applying best

practices for documentation, change management, and the use of scripting in IT support.

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Classroom Live Outline

Troubleshooting
1. Troubleshooting theory
2. Safety
3. Professionalism
Motherboards and CPUs
1. Motherboards
2. CPUs
Power supplies and power connectors
1. Power supply connectors
2. Power supply installation
3. Power supply troubleshooting
Memory
1. Read-only memory
2. Random access memory
Computer expansion
1. Expansion interfaces
2. Expansion card installation
3. Connectors and cables
Physical storage
1. Disk drives
2. RAID storage
3. Optical drives
4. Other storage methods
Input-Output devices
1. Input devices
2. Output devices
3. Dual input-output devices
Display devices
1. Display technologies
2. Display management
Operating systems
1. Windows versions and features
2. Non-Windows operating systems
3. Operating system installation and upgrades
4. Applications and scripting
Windows management
1. Operating system features and tools
2. Control Panel utilities
3. Command-line tools
4. Windows troubleshooting
Network basics
1. Classifying networks
2. Network devices
3. Internet connections
Network cables and connectors
1. Twisted-pair connections
2. Coaxial connections
3. Optical media
Network protocols
1. TCP/IP settings
2. Transport protocols
3. Application protocols
Wireless networking
1. Wireless technology
2. Wi-Fi standards
Windows networking
1. Network shares
2. Network connections
3. Connection troubleshooting
Virtualization and cloud computing
1. Virtualization
2. Cloud computing
Mobile devices
1. Mobile device types
2. Mobile device configuration
3. Mobile device troubleshooting
Security principles
1. Threats and vulnerabilities
2. Security controls
Security technologies
1. Operating system security
2. Security hardware and software
Securing devices and data
1. Workstation security
2. Mobile device security
3. Security troubleshooting
SOHO network configuration
1. SOHO router features
2. Network security
Printers and multi-function devices
1. Printer technologies
2. Printer installation and maintenance
3. Printer troubleshooting
Custom computers
1. Custom computer considerations
Operational procedures
1. IT operations
2. Environmental factors
3. Incident response
4. Backup and recovery

Troubleshooting
1. Troubleshooting theory
2. Safety
3. Professionalism
Motherboards and CPUs
1. Motherboards
2. CPUs
Power supplies and power connectors
1. Power supply connectors
2. Power supply installation
3. Power supply troubleshooting
Memory
1. Read-only memory
2. Random access memory
Computer expansion
1. Expansion interfaces
2. Expansion card installation
3. Connectors and cables
Physical storage
1. Disk drives
2. RAID storage
3. Optical drives
4. Other storage methods
Input-Output devices
1. Input devices
2. Output devices
3. Dual input-output devices
Display devices
1. Display technologies
2. Display management
Operating systems
1. Windows versions and features
2. Non-Windows operating systems
3. Operating system installation and upgrades
4. Applications and scripting
Windows management
1. Operating system features and tools
2. Control Panel utilities
3. Command-line tools
4. Windows troubleshooting
Network basics
1. Classifying networks
2. Network devices
3. Internet connections
Network cables and connectors
1. Twisted-pair connections
2. Coaxial connections
3. Optical media
Network protocols
1. TCP/IP settings
2. Transport protocols
3. Application protocols
Wireless networking
1. Wireless technology
2. Wi-Fi standards
Windows networking
1. Network shares
2. Network connections
3. Connection troubleshooting
Virtualization and cloud computing
1. Virtualization
2. Cloud computing
Mobile devices
1. Mobile device types
2. Mobile device configuration
3. Mobile device troubleshooting
Security principles
1. Threats and vulnerabilities
2. Security controls
Security technologies
1. Operating system security
2. Security hardware and software
Securing devices and data
1. Workstation security
2. Mobile device security
3. Security troubleshooting
SOHO network configuration
1. SOHO router features
2. Network security
Printers and multi-function devices
1. Printer technologies
2. Printer installation and maintenance
3. Printer troubleshooting
Custom computers
1. Custom computer considerations
Operational procedures
1. IT operations
2. Environmental factors
3. Incident response
4. Backup and recovery

End-user skills with Windows-based PCs
Basic knowledge of computing concepts

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CompTIA A+ Certification Prep Course

Course Overview

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Classroom Live Outline

Prerequisites

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Follow-On Courses

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