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Horizon 8 Administration and Operations (OH8AO)

Streamline Horizon 8 Administration: deliver, monitor, and troubleshoot with confidence

The Horizon 8: Administration and Operations course teach IT professionals to effectively manage desktops and users with Horizon Console. Learners will also gain practical skills to optimize performance and troubleshoot common issues.

GK# 845004 Vendor# OH8AO
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Who Should Attend?

Intermediate to advanced practitioners that manage, optimize and troubleshoot enterprise desktops and applications in their environment.

What You'll Learn

After completing this course, you should be able to:

  • Understand the architecture and components of Omnissa Horizon 8.
  • Build and optimize Windows and Linux images for virtual desktop deployment.
  • Create and manage Instant Clone and Full Clone desktop pools.
  • Configure and manage Remote Desktop Services (RDS) farms and application pools.
  • Administer user entitlements and access permissions for desktops and applications.
  • Customize pool settings to meet performance, security, and user experience requirements.
  • Deliver use cases such as persistent/non-persistent desktops, remote apps, and complex scenarios.
  • Use Omnissa OS Optimization Tool (OSOT) to optimize desktop images.
  • Monitor and analyze the Horizon environment using the helpdesk console and performance monitoring tool.
  • Perform basic troubleshooting across Horizon, App Volumes, and DEM components.
  • Identify and resolve common issues related to connectivity, performance, and user experience.
  • Review the architecture and operational components of App Volumes.
  • Create, assign, and manage Application Packages and Writable Volumes.
  • Integrate App Volumes with Horizon desktop pools for dynamic application on-demand delivery.
  • Troubleshoot common App Volumes issues related to provisioning, assignment, and performance.
  • Understand the role of DEM in user environment personalization and policy enforcement.
  • Create and manage Application Personalization settings
  • Create and manage user and computer environment settings, including focusing on the top 5 DEM use cases.
  • Apply condition sets and policies for contextual user experience.
  • Troubleshoot DEM configurations and user profile issues.

Course Outline
  • Course introduction
    • Introductions and course logistics
    • Course objectives
  • Introduction to Omnissa Horizon 8
    • Review Horizon 8 architecture
    • Understanding Roles and Privileges in Horizon 8
  • Navigating the Horizon Console
    • Horizon Console
    • Horizon Help Desk Tool
    • Horizon Performance Tracker
    • Working with Role-Based Delegation Administration
  • Horizon Agent
    • Introduction to the Horizon Agent
    • Securing Horizon connections
    • Installation and configuration options
    • Horizon Agent and Remote Desktop Features
  • Horizon Client
    • Introduction to Horizon Client
    • Install and configure
    • Horizon Client settings
    • Horizon Client connectivity and security
    • Horizon Client features
  • Creating the Windows Desktop Image
    • Build a Windows Desktop Image
    • Preparation for Image Build
    • Agents
    • Optimizing the Windows Image
    • Understand Templates and Snapshots
  • Preparing Virtual Desktop Pools
    • Overview of Windows virtual desktop pools
    • Pool creation process workflows
    • Pool administration tasks
  • Horizon Remote Desktop Session Host Services
    • Introduction to RDS Desktop and Application Pools
    • How Does RDS Works
    • Creating the RDS Application and Desktop Pools
    • Remote Desktop Services Host Manual Farms
    • Accessing and Configuring RDS Pools
    • Remote Desktop Services Host Automated Farms
    • Horizon Remote Desktop Services Load Balancing
  • Creating Linux Virtual Desktops
    • Linux Deployment Overview
    • Linux Machine Preparation
    • Working with the Easy Setup Tool
  • Update images and pools
    • Upgrading a Golden Image
    • Upgrading a virtual desktop pool
  • Introduction to monitoring, logs, and troubleshooting
    • Understanding Monitoring in Horizon 8
    • Understanding Horizon 8 Logs
    • Introduction to Troubleshooting
  • Horizon connection troubleshooting
    • Understanding Horizon connections
    • Horizon connections load balancing
    • Troubleshooting Horizon connections
    • Key ports and protocols
    • Black screen
  • Troubleshooting machines and desktops
    • Help Desk tool deep dive
    • Troubleshooting machines and desktops
    • Troubleshooting Linux desktops
  • Optimizing Windows desktops and servers
    • Why optimize a Windows image?
    • Windows OS Optimization Tool for Horizon
    • Using Automation to build optimized Windows images
    • Lab: Building a Windows image using the OS Optimization Tool for Horizon
  • Troubleshooting Instant Clones
    • Troubleshooting Instant Clones
  • Troubleshooting Horizon Client
    • Horizon Client for Windows
    • Horizon Client for Linux
    • Horizon Client for Mac
    • Horizon Web Client (HTML Access)
  • Troubleshooting device redirection
    • Device redirection
    • Nested RDSH redirection
  • Introduction to App Volumes
    • App Volumes Overview
    • App Volumes Applications and Packages
    • Understand Application Lifecycle Management
    • Writable Volumes
    • App Volumes Architecture
  • Capture and deliver App Volumes packages
    • Packaging Applications
    • Delivering Applications
    • Updating Applications
  • Introduction to Dynamic Environment Manager
    • Dynamic Environment Manager Overview
    • Explore the DEM Management Console
    • Learn about DEM Personalization
    • Learn about DEM User and Computer Environment
    • Learn about DEM Condition Sets
    • Dynamic Environment Manager Architecture
  • Deliver a persistent user experience with Dynamic Environment Manager
    • Explore DEM Personalization
    • Configure ADMX-Based settings, Application Blocking, and Privilege Elevation
    • Deliver the experience with Horizon Smart Policies, Condition Sets, and Triggered Tasks
  • Troubleshooting App Volumes and Dynamic Environment Manager
    • App Volumes troubleshooting basics
    • Dynamic Environment Manager troubleshooting basics
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Prerequisites

Recommended:

  • A working knowledge of Horizon 8
  • A background in End-User Computing
  • Completed Horizon 8 Deploy and Manage course