Resource Library

Agile project management literally turns the world of managing projects upside down. The triple constraint is balanced in an unconventional way, the role of the matrix team coordinator is downplayed, and risk management can be built into the prioritization approach. So, what is left for the PM to do?

You’ll be hearing a lot about AWS in Canada in 2017 as Canadian organizations are evaluating their options for moving to the cloud. Now is the time to get up to speed and find out what you and your organization need to know.

The pain point is people need skills, but may not have budget for training.  They may also have heard of the Canada Job Grant, but aren’t quite sure what it is, if it applies to them, or what’s involved. The goal of this webinar is to kick start their application process by providing them with clear, succinct information that outlines the essential things they need to get started.

Business and IT alignment is not a one-and-done thing. On the contrary, business strategies and goals continually evolve and cascade down to more specific needs throughout the enterprise — including IT. To stay aligned with the business, the IT side of the house should consistently ensure that it and the business both understand what outcomes are desired in strategic, tactical, and operational contexts. At the same time, IT should build up the disciplines required to enable — and ultimately track — those outcomes.

Company reputation damage, financial loss and compromised intellectual property are just a few of the major issues that need to be conveyed and clearly understood. Collaboration and education throughout an organization are key to facing and overcoming the devastating effects of a data breach. Learn the issues, how to educate employees companywide and help your leaders move forward quickly with a cybersecurity action plan.

This webinar introduces the concept of resilient leadership. Leaders who can adapt not only support their organizations through ongoing change, but they also maintain high- performing and engaged teams in the process

Cyber resilience is becoming a bigger issue for all organizations. But what does “good cyber resilience” look like? And how do you get there?

Leadership is evolving beyond traditional leadership skills, and it has never been so important. In an era of constant change, digital disruption, increased employee expectations and rising business complexity, today’s leaders require more than the fundamentals.  In years past, leadership development focused on helping leaders set performance expectations, communicate effectively, provide feedback, coach and motivate their employees. While these skills remain important, they are no longer sufficient to meet the business requirements of the 21st century. Leaders now require skills and competencies to ensure that they also build highly productive teams, accelerate organizational results and transform customer experiences in a fast-paced, highly competitive and global working environment. In this hour-long webinar, leadership consultant Kim Caughlin will reveal and discuss the new high-demand skills and competencies required to lead effectively in the 21st century. 

Engaging and enabling a diverse workforce is at the heart of strengthening your organizational culture to achieve business outcomes. This is a key component of change management practices, and often one of the greatest challenges. The Association of Change Management Professionals (ACMP) Toronto Chapter, in partnership with Global Knowledge, is pleased to welcome Dipal Damani, principal consultant with D&D Inclusion Consulting, to share her knowledge on applying quality change management practices to supporting diversity and inclusion initiatives in organizations. In this 60-minute webinar Dipal will speak to how organizations can embed diversity and inclusion in their practices by using the principles of change management. She will draw on various models to implement diversity and inclusion initiatives that will apply to all organizations no matter what stage they at are at including starting the conversation, getting buy-in from key stakeholders, developing a strategy or sustaining initiatives.

Businesses and IT organizations have changed radically and rapidly over the last five years. Microsoft and other technology companies are driving innovation by providing products that change the way all organizations work—products like Microsoft Office 365, Skype for Business and Azure. Of course, that means the skills required to support these new IT models and products are changing too. The big challenge facing IT pros is to how stay ahead. Lifelong learners have a lot of options, so choosing how you train is more important than ever.