17 Results Found
Working with Global Knowledge allowed them to streamline the onboarding process for new sales account managers. Business transformation and sales training.
Global Knowledge addressed skills gaps by clearly defining the expectations and proficiency levels. This enabled each IT employee to own his or her development, which resulted in much higher attendance in learning and development opportunities.
ISC needed training specific to the responsibilities for foundational project management and training to help build camaraderie among project managers and engagement managers.
Experts conducted an analysis of the current project management processes being used by the various departments and identifed the pain points and subsequent requirements.
Can social media replace an IT service desk? It offers new ways to connect with customers and users, but it can hurt business and productivity and reduce customer satisfaction.
Read this case study to find out how ITIL foundation and intermediate courses helps diversified Global Technology and Financial Services Company.
Investments in ITIL made by IT I&O leaders often show few results, raising questions about the value of ITIL and the quality of leadership.
Most organizations use ITIL service management to improve their service delivery, those orgs often face significant challenges with cloud computing.
We designed a training strategy to accommodate students with various levels of sales experience and to provide students the opportunity to practice sales calls.
Our remote lab solution was flexible enough so that it could be modified to the client's wishes without compromising security. The pod-based structure allowed for scalability.
Learn how assessment services helped a customer set the stage for business success. Custom Solution Development case study from Global Knowledge training.
We worked to simplify and automate their reimbursement process for employees so they no longer paid out of pocket for certifications and training.