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Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2010 Service Pack 2

Learn how to leverage the features of Exchange Server 2010 in an enterprise messaging environment.

Vendor# M10135

GK# 6185

Course Overview

In this hands-on course, you'll learn to install, configure, and manage an Exchange Server 2010 messaging environment. You will configure Exchange Server 2010 and learn the guidelines, best practices, and considerations that will help you optimize your Exchange server deployment. You will learn to deploy Exchange Server 2010 servers in various roles, including Mailbox role and Client Access role, and you will learn to manage message transport. You will learn to integrate Exchange Server 2010 into an existing Exchange 2003 or Exchange 2007 environment. You will also be introduced to Exchange Online and its implementations with Office 365.

This course incorporates materials from the Official Microsoft Learning Product 10135: Configuring, Managing, and Troubleshooting Microsoft Exchange Server 2010.

Delivery Format Options

  • Classroom Live

    Classroom Live

    Receive face-to-face instruction at one of our training center locations.


    $2995 CAD

    5 day

  • Virtual Classroom Live

    Virtual Classroom Live

    Experience expert-led online training from the convenience of your home, office or anywhere with an Internet connection.


    $2995 CAD

    5 day

  • Virtual Classroom Fit

    Virtual Classroom Fit

    Attend live, online training sessions for a total of 24 hours spread over four weeks.


    $2995 CAD

    5 day

  • Private Group Training

    Private Group Training

    Train your entire team in a private, coordinated professional development session at the location of your choice.

    Receive private training for teams online and in-person.

Request a date or location for this course.

What You'll Learn

  • Install and deploy Exchange Server 2010
  • Configure the Client Access server role in Exchange Server 2010
  • Manage message transport in Exchange Server 2010
  • Configure the secure flow of messages between the Exchange Server organization and the Internet
  • Implement a high availability solution for mailbox servers and other server roles in Exchange Server
  • Monitor and maintain the messaging system
  • Transition an Exchange Server 2003 or Exchange Server 2007 organization to Exchange Server 2010
  • Configure the Unified Messaging server role and Unified Messaging components
  • Configure Exchange Server 2010 integration with Exchange Online


  • Fundamental knowledge of network technologies including Domain Name System (DNS) and firewall technologies
  • Experience with the Microsoft Windows Server 2003 and Microsoft Windows Server 2008 operating systems, though experience with previous versions of Exchange Server is not required
  • Experience with Active Directory in Windows Server 2003 or Windows Server 2008
  • Experience managing backup and restore on Windows Servers
  • Experience using Windows management and monitoring tools such as Microsoft Management Console, Active Directory Users and Computers, Performance Monitor, Event Viewer, and Internet Information
  • Services (IIS) Administrator
  • Experience using Windows networking and troubleshooting tools such as Network Monitor, Telnet, and NSLookup
  • Fundamental knowledge of certificates and Public Key Infrastructure (PKI)
  • Basic experience with Windows Mobile

Who Needs To Attend

  • Those aspiring to be enterprise-level messaging administrators
  • IT generalists and help desk professionals who want to learn about Microsoft Exchange Server 2010
  • IT professionals with at least 3 years of experience typically in network administration, help desk, or system administration

Course Outline

Download Course Outline

Training Exclusives

This course comes with 12 months access to the following benefits:

  • Practice Labs
  • 24x7 Mentoring
  • Indexed Class Recordings
  • Unlimited Retakes
  • Digital Courseware
Find out more