ITIL® Expert Certification Prep
Get the skills to prepare for ITIL Expert certification
Utilizing a hands-on approach through case studies, deep dive into the core disciplines of ITIL best practices with our Managing Across the Lifecycle (MALC) course.
Build on the knowledge gained through ITIL Foundation and ITIL Intermediate certifications, with MALC certification designed to arm you for ITIL Expert exam success.
- At least 17 ITIL v3 or newer credits (required)
- Two to four years of relevant work experience
To prepare for the end-of-class exam, it is recommended that you review the 2011 editions of the following ITIL publications and complete at least 28 hours of personal study:
- Service Strategy
- Service Design
- Service Transition
- Service Operation
- Continual Service Improvement