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Chaos and disorganization are commonplace as organizations struggle to manage IT-enabled services, which can have a serious impact on the Helpdesk.

Before implementing Cloud Computing, it's important to consider the security - learn the risks & benefits to be sure it is the right solution for you.

Ideal for those involved in the development, administration, and change management of the DataStage environment and programs, this paper provides guidance on simplifying the DataStage change management process and helps you understand what's required to promote DataStage objects from one environment to another, or in the worst case, disaster recovery.

Understand Cisco FabricPath find out why routing at Layer 2 can be an acceptable description of Cisco FabricPath.

Learn about the uplink strategies for traffic coming in and out of a Cisco Unified Computing Solution (UCS) chassis.

Examine the different types of cloud computing and learn what cloud computing has to offer you as either a consumer or producer.

In this excerpt from his new book, Accelerating Leadership Development, Jocelyn Bérard, Vice President, Leadership and Business Solutions, Global Knowledge, examines the importance of communication in an organization and present practical concepts for leaders to apply easily.