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What are the best IT certifications to have in your list of credentials? Learn the top certifications based on data from our 2017 IT Skills & Salary Survey.

I attended a meeting this week with a customer of mine and a potential new vendor. The new vendor was there to pitch his configuration and setup service offerings for a specific ITSM toolset. My customer has already had one bad experience with an ITSM tool configuration vendor who promised one thing and delivered much less. He ended up with a tool that’s minimally used and not configured to match his business needs. He’s looking for a vendor that can understand his business needs and priorities and quickly help him get his tool configured and working in a short time frame. Then the topic of standard changes came up. My customer asked for examples of standard changes. The vendor responded, “Server reboots are an example of standard changes.”

Learn about AIX of the Logical Volume Management (LVM) and gain tips and best practice recommendations to get the most from your AIX disk storage.

Learn the commands, settings and products you need to set up a RADIUS server for authentication, authorization and accounting services.

In this excerpt from his new book, Accelerating Leadership Development, Jocelyn Bérard, Vice President, Leadership and Business Solutions, Global Knowledge, examines the importance of communication in an organization and present practical concepts for leaders to apply easily.

Discover how virtual storage area network (VSAN) and VMware View compare to other options.

Learn how to use PowerShell cmdlets specific to installing and configuring Hyper-V.

Learn how the latest feature updates including database management via MariaDB, container-based app isolation, the XFS file system and OpenLMI represent key open source advances.