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Learning services leader earns top Microsoft training honors. Global Knowledge, the world's leading IT and business skills training provider

Global Knowledge - Leading Microsoft training company celebrates 10 consecutive years of receiving top honors from Redmond magazine readers.

Global Knowledge, the world's leading professional development solutions provider, has received Redmond magazine Reader's Choice Awards in three categories for Microsoft training excellence.

Global Knowledge announced the availability of three updated courses to support the new Cisco Certified Network Associate Routing and Switching (CCNA Routing and Switching) certification recently announced by Cisco.

Global Knowledge, the world’s leading provider of IT training, and Bermuda College, have announced an exciting new partnership to make specialist skills training available to technology students and professionals on the island.

What are the best IT certifications to have in your list of credentials? Learn the top certifications based on data from our 2017 IT Skills & Salary Survey.

Global Knowledge has been honored as one of the leading Juniper Networks Authorized Education Partners (JNAEP) in the Americas for its 2013 performance.

I attended a meeting this week with a customer of mine and a potential new vendor. The new vendor was there to pitch his configuration and setup service offerings for a specific ITSM toolset. My customer has already had one bad experience with an ITSM tool configuration vendor who promised one thing and delivered much less. He ended up with a tool that’s minimally used and not configured to match his business needs. He’s looking for a vendor that can understand his business needs and priorities and quickly help him get his tool configured and working in a short time frame. Then the topic of standard changes came up. My customer asked for examples of standard changes. The vendor responded, “Server reboots are an example of standard changes.”