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Personal biases and hidden assumptions prevent most of us from making the best decision of which we are capable. Instead of making good decisions, we make quick decisions.

Learn how Agile practices can help ensure you meet customer expectations, deliver products on time, and are able to adapt to change.

ITIL implementation initiatives fail when all three enablers aren’t factored in: people, process, and technology. The most important enabler is people.

How can organizations in diverse industries continue to use familiar waterfall practices and at the same time be more agile? The answer is to use program management that is designed to be agile.

Structuring techniques are the foundation of decision making. This white paper introduces some of the simplest and most effective structuring techniques including sorting, sequencing, placement, decision trees, and ranking.

This white paper addresses the TOGAF® framework and a high-level overview of the key business analysis techniques that IT professionals would benefit from to achieve IT results and establish a valued partnership with the business.

Resource management is always an issue in any project, especially when the stakeholders from whom we need time have operational duties to perform. If our requirements team was at our disposal 100 percent, always completed activities on target, and worked a full eight hour day without distraction or a loss of productivity, then estimating time would be simple. Here, we explore standard approaches to time estimation, the dangers of multi-tasking, and estimation alternatives, which consider work habits and productivity norms.

A structured business analysis interview is much more than a conversation; it is a controlled event requiring attention to detail, cautious design, and a strong social foundation from which to build a trusting and lasting relationship.

When designing a structured business analyst interview, it’s crucial to have a goal in mind, a clear set of questions planned, and an understanding of how those questions may deviate from the intended goal.

Examine four major trending areas in IT: certifications, salaries, cloud computing and cybersecurity.