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Learn how to set up Amazon Relational Database Service (Amazon RDS) and use it as a drop-in replacement for traditional Database Management Systems (DBMS), with all the cost, scaling, and agility advantages of deploying software in the cloud.

Discover the essentials of effective negotiations including the process, the different styles, and the communication elements that can affect the outcome.

Gain the understanding you need to implement ITIL with instructions and tips for important steps and methods for evaluating your existing processes.

Learning Hadoop is not a simple task but can be a lot easier if you know the hurdles and pitfalls to watch out for. Join Global Knowledge Instructor Rich Morrow as he shares battle-tested expertise to guide you through learning Hadoop.

Learn how SmartCloud Control Desk can retrieve software details on managed PCs, which allows us to keep track of the licenses of the commercial software and comply with licensing requirements.

Through the use of automation, compliance, self-service portal, and standardization, Microsoft's System Center Service Manager can support ITIL.

Learn how virtual PortChannels (vPCs) manage multicast traffic.

Learn about the importance of network forensics for system monitoring and attack mitigation.

Find out how vSphere 6's latest features can improve your data storage and virtualization capabilities.

Explore how Microsoft Office 365 works, and then discover what steps your organization should choose to implement an infrastructure that is completely driven by it.