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Go beyond using Teams or Skype as a messaging tool & learn to leverage all its powerful features with our Microsoft collaboration tools end-user training.

Today, with cloud computing, many key IT metrics are not aligned to the business goals of the customers they serve, incenting the wrong behavior in IT.

What are the best IT certifications to have in your list of credentials? Learn the top certifications based on data from our 2017 IT Skills & Salary Survey.

Kirsten Lora, Global Knowledge Senior Product Director, explains the difference between our Business Analysis Essentials course and Business Process Analysis course.

Global Knowledge Senior Business Skills instructor Samuel Brown covers tips for preparing and practicing for the PMP exam.

Global Knowledge Senior Business Skills instructor Samuel Brown covers tips for preparing and practicing for the PMP exam.

Global Knowledge Course Director Samuel Brown introduces the Work Breakdown Structure and why it matters to project management.

Interested in SharePoint 2013 administrator training? Learn from SharePoint instructor Tracy Wallace, if you're a good candidate and which SharePoint 2013 administrator class you should take.

Mark Morgan is a Global Knowledge Senior Instructor. He has worked in the IT industry for over 20 years and has taught Microsoft courses for Global Knowledge since 2000. In this video clip, Mark shares some tips for students preparing for the Microsoft Windows 7 and Server 2008 certification exams.