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VMware Desktop and Mobility certifications are designed to gauge your level of skill designing, installing, and managing a VMware Horizon with View environment deployed on a VMware vSphere implementation. The VCP-DTM 2019 certification validates a candidate’s skills in performing in-depth configuration and management of VMware Horizon 7.5 environments. This industry leading certification proves that VCP-DTM 2019 earners can securely deliver personalized virtual desktops, applications, and online services to end-users.

I attended a meeting this week with a customer of mine and a potential new vendor. The new vendor was there to pitch his configuration and setup service offerings for a specific ITSM toolset. My customer has already had one bad experience with an ITSM tool configuration vendor who promised one thing and delivered much less. He ended up with a tool that’s minimally used and not configured to match his business needs. He’s looking for a vendor that can understand his business needs and priorities and quickly help him get his tool configured and working in a short time frame. Then the topic of standard changes came up. My customer asked for examples of standard changes. The vendor responded, “Server reboots are an example of standard changes.”