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Discover the essentials of effective negotiations including the process, the different styles, and the communication elements that can affect the outcome.

Discover the prospects of Network Functions Virtualization (NFV) as it evolves from a hardware-centric approach to a software-driven model. This paper also examines the future market implications and how NFV can help organizations to achieve their goals.

Cloud forensics involves exploring issues a company and its forensic examiner may face when suffering a breach of company information in the cloud. What issues will they face, and, if needed, how can they collect information from the cloud?

Learn how SmartCloud Control Desk can retrieve software details on managed PCs, which allows us to keep track of the licenses of the commercial software and comply with licensing requirements.

Learn how to use PowerShell cmdlets specific to installing and configuring Hyper-V.

The (MAP) Toolkit is a free inventory, assessment, & reporting tool from that helps you assess your current IT infrastructure & determine gaps in product.

Through the use of automation, compliance, self-service portal, and standardization, Microsoft's System Center Service Manager can support ITIL.

Learn how virtual PortChannels (vPCs) manage multicast traffic.

Learn about the importance of network forensics for system monitoring and attack mitigation.

Learn how the latest feature updates including database management via MariaDB, container-based app isolation, the XFS file system and OpenLMI represent key open source advances.