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Product management is a crucial capability for modern enterprises, enabling organizations to drive innovation, meet customer needs, and achieve business objectives

IT teams are under pressure to deliver faster, innovate with AI, and demonstrate measurable business value—yet many are working with frameworks built for a different era. ITIL®️ 5 changes that.

Global Knowledge, the world’s leading IT training and learning services provider, announced the appointment of Satish Shetty as its global CIO. This new position emphasizes the company’s commitment to international growth in IT training.

Red Hat recognized Global Knowledge as its 2016 Premier Training Partner of the Year for its top-level courses and certifications. The world’s leading IT training and learning services provider has partnered with Red Hat for more than 12 years and has now taken home its top partner award for the third consecutive year.

AXELOS, who owns the Global Best Practice portfolio, including ITIL®, has introduced a Strategic Partner Scheme for Examination Institutes (EIs) and Accredited Training Organizations (ATOs).