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Meet Global Knowledge course director and lab topology architect Joey DeWiele, a specialist in Unified Communications. Joey will walk you through the benefits of our exclusive Cisco UC lab architecture - a more scalable and stable approach to the all-important labs featured in unified communications courses. Our labs feature upgraded hardware and software including Custom Lenovo T61 PCs, 7965 IP Phones, 3560 Switches and Call Manager 7. With our flexible UC architecture, students are able to view and experience the full lab architecture regardless of which Cisco UC course they are taking or the skill set they are seeking. The lab architecture features a realistic network with redundant environments that are made rich with multiple machines, pre-deployed tools with shortcuts, online documentation that is particular to individual pods, and multiple OS support for all virtual machines (Windows, Linux, VMware).

Learn basic mobile phone security practices to lock down this potential entry point to your corporate systems.

The benefits of well-formed and managed process include improved productivity, lower costs, higher quality, less turnover, and better morale.

Kirsten Lora, our senior product director, discusses how Global Knowledge's Business Transformation Services prepare your employees to support your organizational change.

Global Knowledge Practice Leader, Craig Brown, explains what students will learn in our "Monitoring and Troubleshooting the Performance of a Windows Server Environment" workshop.

This video focuses on the roles and responsibilities of incident response and forensic analysis job functions at successful cybersecurity organizations.