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The Certified AI Program Manager (CAIPM) Course equips you with hands-on expertise across the full spectrum of AI tools, from conversational AI and image generation to code assistants and audio synthesis. Participants will learn how to evaluate, deploy, and integrate...

The Certified Responsible AI Governance and Ethics Professional (CRAGE) Course is designed to prepare learners for 612-51 exam. This course equips professionals with the practical skills needed to establish governance structures, roles, and decision authority, applyi...

This module provides candidates with guidance to create products and services that feel as good as they function, aligned with ITIL® guidance. It offers practical direction to help align people, processes, and technology to deliver user-centric, outcome-driven experi...

This module equips candidates with practical guidance to achieve excellence in digital service management, aligned with ITIL® guidance. It focuses on aligning people, processes, and technology to manage services across the full lifecycle, supporting resilience, respo...

This module provides candidates with guidance to innovate and co-create value through digital products, aligned with ITIL® guidance. It offers practical direction to help align people, processes, and technology to navigate the complexity of the product lifecycle and...

This course covers building secure and scalable AI infrastructure, managing the full lifecycle of traditional machine learning models with Azure Machine Learning, and deploying, evaluating, monitoring, and optimizing generative AI applications and agents using Micros...

The Horizon 8: Administration and Operations course teach IT professionals to effectively manage desktops and users with Horizon Console. Learners will also gain practical skills to optimize performance and troubleshoot common issues.

The Workspace ONE UEM: Troubleshooting course provides common infrastructure troubleshooting scenarios, focusing on developing problem-solving skills and mastering console navigation, resolving device and resource communication issues, and using built-in tools to ide...

This course provides a practical introduction to working with modern AI tools, with a focus on building confidence and capability in prompt engineering. Participants will explore how technologies like ChatGPT and other large language models function, and how they can...

This course introduces Microsoft Dynamics 365 Contact Center, focusing on its core features and user experiences. Participants will gain an understanding of the platform’s work allocation capabilities, learn how conversations are efficiently routed, and explore the d...