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This report discusses the growing significance of human capital and intellectual property on the performance, sustainability, and valuation of companies. It examines the business drivers for investing in the acquisition, development, and certification of knowledge workers as well as current technology and economic trends that are accentuating the critical need to invest in the education and training of employees and customers.

Read more about the best IT skills to learn in 2014. Global Knowledge’s resource library features comprehensive articles and handy how-to lists.

Learn the ITIL® concepts of accountability, boundaries, and consistency (the ABCs) and discover how ITIL helps establish, manage, and maintain the ABCs.

This white paper examines NIST's cloud definition in detail with real world case study examples to illustrate how it is applicable to today's cloud market landscape.

There's a great chance that AWS has more than a few products to help you work faster, smarter, and more cost effectively. So, where should you start?

It's important to understand the characteristics of each AWS storage option so that you can implement one or more AWS storage services to meet your needs.

Learn how to build a home lab for VMware vSphere 6.x to reproduce the training environment and run course labs.

If you need to control the digits contained in the telephone number that enter or leave a gateway, this white paper helps you learn about digit manipulation, including adding, subtracting, and changing telephone numbers.

Gain insight into Cisco Unified Collaboration infrastructure solutions for using phone, instant messaging and videoconferencing systems to connect internal and external users.